my 74 year old friend is being harrassed by silverscripts they just tried to swindle her out of money we called her other insurance company and let them know whats going on and apperently they ALL know about the horrors of silverscript they comanded my friend NOT TO...Read more
New subsciber. Submitted my high blood pressure prescription which I have been taking for years to their mail order. They determined I have allergic reaction to other meds and need release from doctor. Since he did not send back form quickly enough they are still...Read more
went to CVS to pick up my new meds as a new member. The cost was a shocker $29.70, the very next day went to Walmart for my hubby for the EXACT meds, his cost was $10.60 thru Humana. AND my Silver Script monthly charge went from $17.00 to m$24.10, hubby stayed the same...Read more
SilverScript - A simple question
Made my first call today to ask what I thought was a simple question. The rep was rude and condescending. Not a good start.
SilverScript - Not pro customer
I have never had an insurance company before that made it seem that I was pulling teeth just to get ANYTHING done or resolved!! Just. Called today asking for a letter of verification and they took 45 minutes!! Come January the are going bye bye
SilverScript - Bad customer service.
They tricked my 75 year old mother into signing up for their policy. They then refused to refund her money and told her she had to write a Written Letter to get it stopped. Pretty bad when you Swindle a 75 year old lady out of her money.
SilverScript - Terrible
Terrible company. They deny Dr prescribed common muscle relaxants and fungal foot cream
called as directed for "expedited tier exception" the person I spoke to was rude, told me the med was all ready tier 3..wrong, offered a different generic which it was not and in fact had warnings of interaction with other meds ! Called back on four different occasions...Read more
Don't sign up for Silverscript if you ever plan to take a vacation that will require you to need, in advance, more than 30 days of medication per year. We are planning a 4 month trip out of the country, and when I requested what they refer to as a "vacation over-ride"...Read more
I didn't like
- Vacation over-ride policy of only 30 days of medication
I have had to fight them tooth and nail,,to get any kind of medication. I have been without medication 5 or 6 times this year,,, because getting them to authorize,,any thing takes 4 or 5 days. But when you have to get them to authorize a medication ,,when your Dr...Read more
Silver scripts messed up our mid year prescription part D enrollment for an out of state move. For over 2 months, they have flatly refused to respond to any written / email correspondence, requests, etc... by our enrollment representative(s) and the enrollment company....Read more
I didn't like
- Poor service
- Way i was treated
- Lack of knowledge about their internal system and proceedures
Silverscript, and all insurance providers like them are nothing but crooks. They pay a total of ONE PENNY on my prescriptions each month. Their customer service is awful. Our government has allowed these atrocities to occur, and it is killing the disabled and poor. Was...Read more
This happened today when I went to pick up my prescription. I had to call Silver Script ( no very helpful) and 50 minutes later still did not have a clear answer. The cost was $27 last month , what is the new cost since I had to have a "formulary exception"? My phone...Read more
They have refused to pay for my meds. One med the dr prescribed, I was told they would not pay if a med was for symptoms only, not curing. Well, what is pain meds? I don't believe pain meds cure anything, they are for symptoms. I have not had to have pain meds, thank...Read more
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