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Silver scripts messed up our mid year prescription part D enrollment for an out of state move. For over 2 months, they have flatly refused to respond to any written / email correspondence, requests, etc... by our enrollment representative(s) and the enrollment company....
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1.0
I didn't like
  • Way i was treated
  • Poor service
  • Lack of knowledge about their internal system and proceedures
#1135888
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Silverscript, and all insurance providers like them are nothing but crooks. They pay a total of ONE PENNY on my prescriptions each month. Their customer service is awful. Our government has allowed these atrocities to occur, and it is killing the disabled and poor. Was...
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Anonymous
Santamonican

Your complaint is not clear

#1068912
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This happened today when I went to pick up my prescription. I had to call Silver Script ( no very helpful) and 50 minutes later still did not have a clear answer. The cost was $27 last month , what is the new cost since I had to have a "formulary exception"? My phone...
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Anonymous
Nancy Powes

This is still happening in 2017. My drug went from $8.39 to $45.27 and was told their price went up so now mine does Their website for 2017 says $8.39 as does Medicare Find ...

1.0
#1065162
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SilverScript - Not pro customer

SilverScript
#1119774
I have never had an insurance company before that made it seem that I was pulling teeth just to get ANYTHING done or resolved!! Just. Called today asking for a letter of verification and they took 45 minutes!! Come January the are going bye bye
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SilverScript - Bad customer service.

SilverScript
#1103760
They tricked my 75 year old mother into signing up for their policy. They then refused to refund her money and told her she had to write a Written Letter to get it stopped. Pretty bad when you Swindle a 75 year old lady out of her money.
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SilverScript - Terrible

SilverScript
#1073284
1.0
Details
Terrible company. They deny Dr prescribed common muscle relaxants and fungal foot cream
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Customer service
Discounts and Special Offers
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Insurance Plans Acceptance
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Silverscript Customer Care Review

SilverScript
#1035100
This company just does not care about people! My 80 year old mother was dropped from her policy for no apparent reason. Customer service would not listen I hope people wake up and switch companies before it's too late
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They have refused to pay for my meds. One med the dr prescribed, I was told they would not pay if a med was for symptoms only, not curing. Well, what is pain meds? I don't believe pain meds cure anything, they are for symptoms. I have not had to have pain meds, thank...
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1.0
#1055646
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I convince my doctor to reduce my medication from 120 tabs per month down to 90 per month, this should have reduced my co-pay cost, to my surprise, it did not. Calling Silverscript did not benefit me at all. After being on the phone with the customer service rep for 20...
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1.2
I didn't like
  • Way i was treated
#1044469
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My mother is 97 years old and in assisted living. She and my father have had the same secondary health coverage for over 12 years to pay what Medicare does not... they have 100% coverage, no deductible or co-pay, and full prescription coverage. Suddenly, my mother...
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rollo2016
rollo2016

Interesting, but it is possible your mother did, indeed sign up for or request info from this company---old people sometimes get confused and cannot remember things as I know ...

1.0
I didn't like
  • Dishonest and trying to exploit money from seniors
#1041901
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Silver Scripts never refilled a prescription they had on file for me. I called them last week and they said that they would send it right out and I should have it within 48 hours. Nearly a week later I still haven't received the prescription. I called again today and...
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#1039639
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THIS CO. DOES NOT STOP HARRASING ME FOR PAST 4 MONTHS!! WITH LETTERS TO THEM,SIGNING THEIR DEPARTURE FORMS AND MY LAWYERS LETTER DOES NO GOOD!! I WENT TO MASS.BBB AND THEY WON'T DO ANYTHING!! I HAVE FILED A COMPLAINT WITH AZ.ATT.GEN AND MASS.ATT.GEN AS WELL! I DON'T...
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Anonymous
Anonymous

I have the same negative experiences with SS as a few of the other posts. I do not take prescription drugs and never signed a contract with SS. I also spoke with a rude femal...

#1039539
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My state new jersey put the people on medicare in this company if they did not chose before hand, I am in very poor healthand i take oxycoden I ve used this under my doctors strict watching Ive been on this for over one year this SS company in one day said no more. Now...
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Inspis8
Inspis8

There is much research showing that opioids should not be taken more than 7 days consecutively, except for terminally ill patients in hospice. My rheumatologist recommends ph...

1.2
#985386
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For 10+ months I have had nothing but aggravation with SilverScript CVS Caremark Drug PLan. They ship to the wrong address even when I give them my current address which I always change when I move seasonally. Drugs in Michigan do me no good when I am living in...
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1.3
I didn't like
  • Poor service
#939676
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