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SilverScript - I call to get a new card because I don’t have one

Hope I get my card because I don’t have one but the person that answered the phone was rude
#1398861
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SilverScript - You are getting screwed.

Knew when CVS purchased SilverScpits it was going to be bad for the consumer. They have paid less than $10 on my prescriptions for 2018, while I have paid over $1000. They simply shift the cost to the consumer and collect your premium. I have gone with WellCare.
1.4
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1396397
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Fraud is when you take money for goods and/or service then do not deliver. Whether it is intentional or just incompetence the end result is the same. Don't get suckered in by Silver Script & Caremark as I did. I have been unable to get delivery from their mail order...
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#1394849
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SilverScript - Buyer Be ware
The worst drug program I have ever been involved with. The mail order is a laugh. They will show you that a drug can be filled when you just received it. I hope Medicare reviews their practices. My donut hole was reached early in the year. So ai have to pay half of the...
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1.9
#1394642
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Went to pick up RX I must take every day and was refused. Had to get authorization which would take a few days. Wanted to substitute another medication of THEIR choice. I have stage 3 kidney disease and cant take just anything. This RX wasnt even expensive for them....
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#1390736
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I called to only change my mom's address & phone #. They gave me an address to send them all the legal paperwork for POA. I quickly went to the P.O, sent the legal documents, 20pgs, out Priority, only to have them returned. The girl gave me an Arizona address & it...
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5.0
#1384956
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Every single order I've had placed with them has been messed up. For starters, whenever they receive a prescription they automatically fill it without asking. If they get a replacement prescription for two medications, they'll keep them both on file and fill the wrong...
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Anonymous
Laurie

The worst ever! Paid SS close to $30 per month for NOTHING! After 9 months (2018), they paid a total of $33 for my drugs and I paid $196. When I was getting a re-fill on one o...

2.7
I didn't like
  • Poor service
  • Poor service poor communication poor wait times on phone
#1373042
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I called on Friday 09/28 to make a change for our bank acct. Our acct has been hacked and we need to advise Silver Script with our new number for withdrawal for payment. When I finally spoke with a girl she advised That she was unable to take the information. She...
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1.0
#1368906
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I called Silver Script today, 09/27 to make a change. Our bank account with Well Fargo has been hacked and I need to change the bank account number for our with draws. I was informed she could delete the hacked number but she could not take and enter the new bank Acct....
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#1368532
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In 2017 myself & my wife had silverscript. I was satisfied. I was using sam's & they paid a fair share. As I always do I checked with their representative. She said sam's was one they still paid on & gave me prices. I upped my coverage thinking it would help & went...
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1.3
#1362367
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