My state of residence is Utah but I travel in my motor home during the cold months. I am usually not in the same place for more than a couple of weeks, so I use a mail forwarding service, located in South Dakota. In case you are not familiar with this type of service,...Read more
I didn't like
- No clue that retirees travel in winter months uneducated
My initial issue was that I did not receive a complete set of medications scheduled for a December shipment. Not one of their seemingly untrained or uniformed reps could explain why. When the same thing started again, I finally spoke to a supervisor, who also couldn't...Read more
SilverScript - Excellent Srevice
Courteous Helpful Customer Service Representitive
Silver Script just informed me today by letter that my long acting insulin (Lantus Solostar) has been removed from their formulary. No reason given as to why. My life depends on this stuff and now the jerkoffs don't want to pay even part of the cost. They paid last...Read more
SilverScript - The worst prescription coverage
I am paying silver script over $360 a year and this plan has paid only about $50 in 2 years. Absolutely worthless. Their formulary ensures that basically nithing is covered.
I am new at "mail-order prescriptions. We called on Monday and asked questions about getting my insulin by mail in order to save money. We were told that after my doctor called in the order, it would take 24-48 hours for me to receive my insulin. We called on Tuesday...Read more
SilverScript - Worst customer service
I have spent hours on hold to speak to a pharmacist. Then I got incorrect information
Called today from St. Louis, MO, at 5 p.m. CST to make sure that I did not pay twice for the month of February, which had already been deducted from my checking account. I am a senior citizen with poor hearing. The rep seemed to get annoyed when I asked her to repeat...Read more
every month i get a bill from silver scripts. i never enrolled and don't even have part d medicare which you need to be enrolled in to get this fake insurance. took months to actually speak to a human at this company. told me i owed $266 even though i never enrolled...Read more
I didn't like
- Lack of knowledge about their internal system and proceedures
- Dishonest and trying to exploit money from seniors
SilverScript - Service
The perscription coverage sucks. Has almost no no affect on prices. It does not have a max, so you keep paying the majority of the costs. Their monthly price is very hight, concidering the lousy coverage.
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