Latest review first
SilverScript - I call to get a new card because I don’t have one
Hope I get my card because I don’t have one but the person that answered the phone was rude
SilverScript - You are getting screwed.
Knew when CVS purchased SilverScpits it was going to be bad for the consumer. They have paid less than $10 on my prescriptions for 2018, while I have paid over $1000. They simply shift the cost to the consumer and collect your premium. I have gone with WellCare.
Fraud is when you take money for goods and/or service then do not deliver. Whether it is intentional or just incompetence the end result is the same. Don't get suckered in by Silver Script & Caremark as I did. I have been unable to get delivery from their mail order...Read more
The worst drug program I have ever been involved with. The mail order is a laugh. They will show you that a drug can be filled when you just received it. I hope Medicare reviews their practices. My donut hole was reached early in the year. So ai have to pay half of the...Read more
Went to pick up RX I must take every day and was refused. Had to get authorization which would take a few days. Wanted to substitute another medication of THEIR choice. I have stage 3 kidney disease and cant take just anything. This RX wasnt even expensive for them....Read more
I called to only change my mom's address & phone #. They gave me an address to send them all the legal paperwork for POA. I quickly went to the P.O, sent the legal documents, 20pgs, out Priority, only to have them returned. The girl gave me an Arizona address & it...Read more
Every single order I've had placed with them has been messed up. For starters, whenever they receive a prescription they automatically fill it without asking. If they get a replacement prescription for two medications, they'll keep them both on file and fill the wrong...Read more
I didn't like
- Poor service
- Poor service poor communication poor wait times on phone
I called on Friday 09/28 to make a change for our bank acct. Our acct has been hacked and we need to advise Silver Script with our new number for withdrawal for payment. When I finally spoke with a girl she advised That she was unable to take the information. She...Read more
I called Silver Script today, 09/27 to make a change. Our bank account with Well Fargo has been hacked and I need to change the bank account number for our with draws. I was informed she could delete the hacked number but she could not take and enter the new bank Acct....Read more
In 2017 myself & my wife had silverscript. I was satisfied. I was using sam's & they paid a fair share. As I always do I checked with their representative. She said sam's was one they still paid on & gave me prices. I upped my coverage thinking it would help & went...Read more