Product: Silverscript Customer Care Clear all filters (0 of 11 reviews match)
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I made a check online with Bank of America to SilverScript. The check was for $38,010.00 instead of $38.10. They don't understand that typos will occur from time to time. To my horror the crooks at SilverShits failed to notify me of the overpayment. They don't have a...
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Anonymous
Anonymous

Parent company CVS CareMark stepped in and rectified the overpayment issue.

2.0
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Silverscript Customer Care
I didn't like
  • 21 day policy to return overpayments
#1230916
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SilverScript - Worst customer service

I have spent hours on hold to speak to a pharmacist. Then I got incorrect information
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Silverscript Customer Care
#1191581
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Called today from St.Louis, MO, at 5 p.m. CST to make sure that I did not pay twice for the month of February, which had already been deducted from my checking account. I am a senior citizen with poor hearing. The rep seemed to get annoyed when I asked her to repeat an...
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Silverscript Customer Care
#1183584
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When you call for help the wait time has averaged 2hours before a person completes a task or review to complete a problem .The reps are cordial but un able to resolve any problem themselves. It’s always await for some other person to approve the changes or complete a...
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1.1
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Silverscript Customer Care
#1171164
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my 74 year old friend is being harrassed by silverscripts they just tried to swindle her out of money we called her other insurance company and let them know whats going on and apperently they ALL know about the horrors of silverscript they comanded my friend NOT TO...
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1.0
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Silverscript Customer Care
#1168801
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called as directed for "expedited tier exception" the person I spoke to was rude, told me the med was all ready tier 3..wrong, offered a different generic which it was not and in fact had warnings of interaction with other meds !Called back on four different occasions...
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2.0
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Silverscript Customer Care
#1160743
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SilverScript - A simple question

Made my first call today to ask what I thought was a simple question. The rep was rude and condescending. Not a good start.
1.0
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Customer service
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Silverscript Customer Care
#1139628
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SilverScript - Bad customer service.

They tricked my 75 year old mother into signing up for their policy. They then refused to refund her money and told her she had to write a Written Letter to get it stopped. Pretty bad when you Swindle a 75 year old lady out of her money.
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Silverscript Customer Care
#1103760
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Silverscript, and all insurance providers like them are nothing but crooks. They pay a total of ONE PENNY on my prescriptions each month. Their customer service is awful. Our government has allowed these atrocities to occur, and it is killing the disabled and poor. Was...
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Anonymous
Santamonican

Your complaint is not clear

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Silverscript Customer Care
#1068912
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THIS CO.DOES NOT STOP HARRASING ME FOR PAST 4 MONTHS!! WITH LETTERS TO THEM,SIGNING THEIR DEPARTURE FORMS AND MY LAWYERS LETTER DOES NO GOOD!! I WENT TO MASS.BBB AND THEY WON'T DO ANYTHING!! I HAVE FILED A COMPLAINT WITH AZ.ATT.GEN AND MASS.ATT.GEN AS WELL! I DON'T AKE...
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Anonymous
Anonymous

I have the same negative experiences with SS as a few of the other posts. I do not take prescription drugs and never signed a contract with SS. I also spoke with a rude femal...

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Silverscript Customer Care
#1039539
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